We’re hiring!

ABOUT US
For 18 years, Truth Be Told has offered safe community and healing programs to women during and after incarceration. Women are now the fastest-growing segment of our nation’s prison population, tracking an incarceration rate that is nearly twice as fast as that of men. They have unique risk factors: elevated rates of interpersonal abuse, substance dependence, trauma-related health issues and a need for gender-specific programs. Yet, the majority of rehabilitative programs offered inside correctional facilities — a system built by men for men — take a gender-neutral stance. Truth Be Told addresses this documented service gap by offering programs designed by women for women. Our programs recognize and speak to the unique risk factors women face. Through classes that offer healing through storytelling and expressive arts, life skills and self-care tools, we empower women to break free from the imprisoning cycle of past trauma and abuse. Once our program graduates leave the correctional system, they can choose to stay connected to Truth Be Told through our Beyond Bars program. Truth Be Told programs on both sides of the prison fence are made possible through an ever-growing and evolving team of dedicated volunteer facilitators.

JOB OPENINGS

The search is on! We are taking applications through Nov. 21. Both positions begin mid-December or sooner. 

To apply: Send a cover letter and resume to Executive Director Katie Ford at katie@truth-be-told.org. In your cover letter, please include the names, phone numbers and email addresses of three references we can contact on your behalf — two professional, one personal. No phone calls, please. Email only. We will do our very best to respond to all applicants.


Job title: Program Director
Summary
: This full-time, salaried position will contribute to the maintenance and further development of Truth Be Told’s transformative programs for women behind and beyond prison walls.

Location: Austin
Work environment: Work from home
Compensation: $42k-$46k range. Commensurate with experience.
Benefits: reimbursed mileage and monthly stipend for Internet and mobile phone
Reports to: Executive Director

Responsibilities

Direction and Leadership

  • Develop and recommend strategic direction for program improvement and growth based on organizational goals and field research that supports Truth Be Told’s mission and target population.
  • Develop, recommend and disseminate policies and procedures that support volunteers and program success.
  • Monitor fidelity to policies and procedures.
  • Cultivate relationships with leadership at correctional facilities and with the governing entities of these facilities to establish expectations and systems that maximize program impact.
  • Strengthen existing programs and create new ones by building partnerships with nonprofit and for-profit organizations, academic institutions, foundations and other entities that are aligned with Truth Be Told’s mission, vision and values.
  • Provide input and collaborate with Executive Director and Board of Directors to maximize the effectiveness of Truth Be Told as a whole by:
  • participating in dialogue about fundraising and the financial support of programs
  • producing program data for organizational reporting and
  • maintaining accountability for program budget development and performance.
  • Attend monthly board meetings.

Personnel Management

  • Recruit, orient, supervise and coach volunteer facilitators.
  • Create regular opportunities for facilitators that promote a culture of self-care, skill-building and community building. Includes budget development and execution of such strategies.
  • Mediate conflicts and provide support to volunteers who are struggling.
  • Create regular opportunities for volunteer recognition and appreciation, to include budget development and oversight of such opportunities.
  • Administer evaluations of new facilitators to ensure a mutually beneficial match.

Jail and Prison Programs Management 

  • Set annual calendar of programming at each facility, to include developing internal deadlines for communicating with correctional facilities and volunteers.
  • Work with correctional facilities to troubleshoot programmatic disruptions and ensure volunteers are compliant with facility rules.
  • Attend all graduations, story gatherings and Miracles in Human Form performances as a Truth Be Told representative and/or host.

Beyond Bars Program Management

  • Serve as main point of contact for graduates who are no longer incarcerated.
  • Take phone calls from graduates when they check in and make notes in Salesforce.
  • Collaborate with quilters team on The Quilt Project to ensure graduates receive quilts on their three-year anniversaries of freedom.
  • Serve as an administrator of the Keep On Talking Facebook group and regularly engage with our beyond bars graduate community.
  • Oversee — and participate in when possible — the weekly Keep On Talking Empowerment calls.

Operations Support

  • Develop a system for managing inquiries about volunteering for Truth Be Told.
  • Work closely with administrative assistant on methods to track program data (participation and outcomes) for internal and external reporting.
  • Work closely with administrative assistant on methods to track volunteer hours, mileage and expense reimbursements.
  • Support Executive Director as needed in planning and executing fundraising campaigns and events.
  • Review financials to ensure accurate recording of programmatic expenses.
  • Engage with Truth Be Told’s social media platforms to raise the visibility of the mission and work.
  • Attend community events as needed to build relationships that support the mission and work.
  • Respond to website queries and phone calls.

General

  • Represent Truth Be Told with integrity, tact, responsiveness, sensitivity and courtesy.
  • Work independently to multitask and manage the completion of multiple projects.
  • Exhibit professional work habits, including regular attendance and honoring schedules and deadlines.
  • Learn and utilize technology tools to enhance job effectiveness.
  • Communicate problems constructively and participate patiently in arriving at solutions.
  • Adapt to and support organizational change.

Qualifications:

  • Individuals with lived experience of incarceration or the criminal justice system encouraged to apply.
  • Bachelor’s degree in nonprofit management, social work, public administration, education, counseling or related field.
  • At least five years of demonstrated success developing and overseeing direct-service programs in a nonprofit environment; eight or more years preferred.
  • Demonstrated success recruiting, training, managing and retaining quality volunteers.
  • Experience working with the incarcerated population, survivors of trauma, or individuals in recovery highly desired.
  • Working knowledge of trauma-informed research and practices highly desired.
  • Experience in developing volunteer training materials a huge plus.
  • Strong people skills with experience in restorative dialogue and mediation a huge plus.
  • Group facilitation experience required.
  • Highly organized self-starter with strong project management skills. Can oversee multiple initiatives that result in measurable success and program growth.
  • Excellent knowledge of methods for evaluating program performance.
  • Adept at analyzing data and reporting outcomes.
  • Able to uphold high levels of accountability for self and others.
  • Able to handle confidential information with sensitivity and integrity.
  • Excellent verbal and written communication skills. Comfortable with public speaking and representing the organization in the community.
  • Personal qualities of integrity, credibility, and a commitment to and passion for Truth Be Told’s mission.
  • Proficiency with Salesforce, Microsoft Office Suite (especially MS Excel) required.
  • Proficiency with Mailchimp, WordPress and social media platforms, a huge plus.
  • Reliable personal transportation, mobile phone, and computer with Internet access required.


Job title: Administrative Assistant

Summary: This hourly contract position will contribute to the maintenance and further development of Truth Be Told’s programs and operations by providing vital assistance to the Executive Director (ED) and Program Director (PD).

Location: Austin
Work environment: Work from home
Compensation: Up to $15/hr. Commensurate with experience.
Hours: 15 per week
Benefits: reimbursed mileage and monthly stipend for Internet and mobile phone
Reports to: Executive Director and Program Director

Responsibilities

Operational Support

  • Reconcile bank and PayPal accounts on a monthly basis.
  • Enter all donor activity in Salesforce and run reports as requested.
  • Assist with the planning and execution of fundraising events and special gatherings.
  • Answer website inquiries and direct people to PD or ED as needed.
  • Work directly with volunteers, PD and ED to identify needs for classroom and office supplies. Order supplies and deliver/pick up as needed.
  • Pick up mail at post office and deliver to ED, PD and volunteer facilitators.
  • Review opportunities for grants, skill-building and networking events, and speaking opportunities that might benefit Truth Be Told staff.
  • Provide assistance with external communications via Mailchimp and social media as needed.
  • Support Executive Director with other tasks as needed.

Program Support

  • Serve as point of contact for correctional facilities to ensure calendar of programming is delivered as designed, to include confirming classroom and event space, clearance of volunteers and supplies, and internal promotion of events and classes.
  • Work directly with volunteers to collect timesheets, mileage sheets, and requests for reimbursement. Submit to PD for review and approval.
  • For events inside prison that involve volunteer guests and performers, coordinate day-of travel plans and communicate prison guidelines to ensure volunteer compliance and a well-orchestrated event.
  • Send welcome home packets to graduates when they first make contact.
  • Assist PD in coordinating the details of facilitator trainings and gatherings.
  • Under PD’s guidance, track and input program participant data in MS Excel and Salesforce.
  • Work with PD and volunteer facilitators to create graduation certificates and name tags for story gatherings and graduations in prison.
  • Support volunteer facilitators in producing Books of Wisdom for Talk to Me classes.
  • As schedule allows, attend story gatherings and graduations in prison.
  • Support Program Director with other tasks as needed.

General

  • Represent Truth Be Told with integrity, tact, responsiveness, sensitivity and courtesy.
  • Work independently to multitask and manage the completion of multiple projects.
  • Exhibit professional work habits, including regular attendance and honoring schedules and deadlines.
  • Learn and utilize technology tools to enhance job effectiveness.
  • Communicate problems constructively and participate patiently in arriving at solutions.
  • Adapt to and support organizational change.

Qualifications:

  • Individuals with lived experience of incarceration or the criminal justice system encouraged to apply.
  • High school diploma required. Post-secondary education in administrative assistance, business administration, social work, nonprofit management or related field is an asset.
  • Demonstrated proficiency in Quickbooks, Salesforce and MS Office Suite — namely Word and Excel — required.
  • Must have broad scope of knowledge in bookkeeping — to include accounts receivable, accounts payable, making journal entries and running financial reports.
  • Experience with Mailchimp, WordPress and social media platforms a huge plus.
  • Self-starter and highly organized. Able to stay on course with multiple responsibilities and uphold high levels of accountability for self and others.
  • Strong people skills with demonstrated success in serving clients/customers, working with volunteers and being a team player.
  • Excellent verbal and written communication skills.
  • Able to handle confidential information with sensitivity and integrity.
  • Personal qualities of integrity, credibility, and a commitment to and passion for Truth Be Told’s mission.
  • Reliable personal transportation, mobile phone and computer with Internet access required.